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Streamline Customer Communications
With ReCollect
Engage customers while saving time and money with custom mobile apps.
Let's Talk Download Fact Sheet“ReCollect’s communication tools allow us to do more, with less. They allow us to better engage our customers and offer the quality of customer support we strive for.”
Jason Utgaard
General Manager
Momentum Recycling
Haulers – It’s Time To Modernize Your Communications
Significantly enhance your customer service strategy.
Our custom mobile apps help haulers:
- Reduce inbound call volumes
- Save time while reducing costs
- Simplify training for new staff
- Enhance customer strategy
- Grow your customer base
Our Products
Collection Calendar
Customers get confused about collection days – especially during holidays or service disruptions.
Eliminate confusion and communicate your collection schedule to your customers with ease.
- Reduce missed collections with weekly reminders
- Easily communicate holiday schedules and service interruptions
- Reduce reliance on costly customer service lines
- Empower customers to ‘self serve’ inquiries
Waste Wizard
From aluminum cans to construction debris, our Waste Wizard helps your customers learn what goes in what bin.
Provide instant, specific instructions on how your customers should dispose of materials in your area.
- End the question of ‘what goes where’
- Save time and money on recycling education strategy
- Simplify training for new staff
- Enable ‘self service’ inquiries
Special Collection
For most waste haulers, bulky items, HHW and yard waste represent an additional revenue stream.
Our Special Collection tool helps your customers self-schedule and pay online – helping you to capture additional revenue.
- Capture additional revenue with quick online ordering
- Integrate pre-payment for on-call services
- Reduce phone calls around seasonal pickup events
- Streamline requests and enable self-service
Success Stories
How Are We Different?
We’re Custom Branded To You
You’ve worked hard to build a trusted brand. Keep 100% of it. Our proprietary custom branding technology means it’s your brand – and not ReCollect – that people see.
Industry-Leading Expertise and Support
Lean on our 40 years of solid waste industry, sustainability and tech experience.
100% Secure and Compliant
We only use best-in-class security tools and modern software development practices, conducting and certified through annual security audits by a third party auditor: Information Systems Audit and Control Association (ISACA)
Full Accessibility Compliance
Being accessible is not only the law, it is the right thing to do. We also hire a 3rd party auditor to annually confirm our WCAG 2.1 AA & Section 508 compliance.
Easy To Use For Everyone
Our real-time digital tools are accessible from any tablet or smartphone and are easy to use and learn.
Helping You Foster
Proper Recycling Habits
People want to recycle right. Engage, inform and delight your audience with our suite of recycling education and outreach products. All custom-branded you, to help you deliver maximum impact.
Looking for a better way to truly save time and money while enhancing your customer service strategy? Click the button below to get the conversation started.
“With ReCollect’s metrics, I know how many people are looking up their schedule, and what they are searching. It gives me the ability to see and calculate the time savings the products are bringing us.”
Robert van den Akker, Public Works Environmental Manager Buckeye, AZ